How to contact Intuitive Code
This document outlines the recommended steps for contacting Intuitive Code based on your user status. We offer clear guidelines for efficient communication and support for both new and existing clients.
User Status Unknown
If you are not registered on the Intuitive Code app, your user status is unknown. In this case, follow these steps:
Submit a Ticket in-app
Create a free app account
Submit a support or sales inquiry ticket.
Provide detailed information about your query or request to ensure a prompt response.
This method is ideal for individuals exploring Intuitive Code’s offerings or seeking assistance.
User Status Known
If you are registered on the Intuitive Code app, your user status is recognized. Depending on your specific situation, follow the steps below:
Registered User Without a Plan
Contact Us In-App
Log into the Intuitive Code app.
Navigate to the Support section to submit your query.
Access Free Tools Support
As a registered user, you can access tools available within the Free Support Tier for additional assistance.
Registered User and Client
If you are a registered user with an active plan, follow these steps:
Log into the App
Gain access to all tools and resources within your support tier.
In-App Support Options
Use the in-app ticketing system to create support tickets.
Track your ticket history directly within the app.
Premium and Expert Tier Users
For those in the Premium or Expert support tiers, access Live Chat for real-time assistance.
Note: Live chat interactions are not recorded in your ticket history.
General Notes
Important: Ensure your contact method aligns with your user status to streamline communication.
Follow these steps to effectively contact Intuitive Code for quick and customized assistance.